NUS HRLP – Remote Work, Productivity, Wellness and Happiness
Prithwiraj Choudhury, an associate professor in the Technology and Operations Management Unit at Harvard Business School, and fellow researchers compared the outcomes of flexible work arrangements at the US Patent and Trademark Office (USPTO). The team found that employees with liberal “work from anywhere” arrangements, similar to those offered at Akamai, NASA, and Github, among others, were 4.4 percent more productive than those following a more traditional “work-from-home” policy that gives schedule flexibility but requires workers to live near the office. According to an article by MIT Sloan, working from home definitely made many people feel more productive — over half (55%) of the home-based workers we surveyed reported getting more work done. There is, however, a cost to this boost in productivity: When employees work from home, it can be difficult for them to compartmentalize their personal and professional lives, leading to a deterioration in work-life balance. This course helps understand the essentials of remote and hybrid workforce and how to manage and collaborate effectively in this environment. The course provides an understanding of the what, why, and how of enhancing wellness in the workplace.
Course Learning Objectives:
- Learn the essentials for an HR for a remote workforce.
- Acquire an understanding of how leaders can support and manage in the remote work scenario.
- Gain a perspective of the future of hybrid working.
- Learn the importance of employee wellbeing in the workplace.
- Build an understanding of the impact of remote work on employees’ productivity.
- Understand the aspects of mental wellbeing from a perspective of COVID-19.
Faculty
Mr Michael Jenkins
CEO, Expert Humans Pte Ltd
Michael is facilitator and coach for Human Resources, Human Capital and Leadership programmes, together with sustainability programmes, organisational development programmes and change programmes (Singapore/SE Asia and UK/Europe). Michael is currently working on understanding the impact of technology on people in organisations: where emotional intelligence (EI) meets artificial intelligence (AI). His EI/AI Nine Box Grid has been developed to enable organisations to have good strategic conversations about their progress (or lack of) on both the human and non-human dimensions of organisational life. He was co-author of the Human Capital Leadership Institute’s latest research Human Capital Prisms which looks at ambidexterity, agility, appreciative enquiry and authentic human capital practices. The core thought leadership areas include altruism, compassion and empathy together with Purpose- and Values-driven organisations and sustainability. The UK’s HR Magazine named Michael as one of the UK’s Most Influential Thinkers in Human Resources in 2014 and again in 2016.
Michael is facilitator and designer of Humanising the Workplace (supported by SHRI, 2020); Programme Director (design/delivery) of the NUS EMBA Managing Human Capital module (2020); co-facilitator on a leadership programme for SMU Libraries (with the Entheo Network, 2020); facilitator for Organisation Design Essentials for CIPD Asia; customised programmes for NUS Business School (NTUC Enterprises, Bank Indonesia). Also, Michael is facilitator on the Singapore Business Leaders Programme (Doing Well and Doing Good in Asia: Human Capital Practices and Sustainability) and co-theme-weaver for the programme; facilitator on Human Resources Leadership Programme (Making Human Capital Human); facilitator on the Global Leadership Programme (Doing Well and Doing Good in Asia); facilitator on the Asian Financial Leaders Programme (The Intersection of Emotional Intelligence and Artificial Intelligence).
Ms Shaily Gupta
Chief Advisor – Human Resources Consulting
Shaily Gupta is a Singaporean and possesses over two decades of experience in Human Resources. She has served as the Chief Human Resource Officer with professional services firms like Deloitte Consulting and PricewaterhouseCoopers GHRS Pte Ltd, Singapore.
While at PwC Singapore, Shaily was the project lead for transformation work with one of the Singapore government ministries. She was the chief facilitator for two development workshops for the department heads along with their senior leaders.
A significant part of her experience with companies like Merrill Lynch, Standard Chartered Bank and Edelweiss Financial services has been in business facing roles and required partnering with business & other stakeholders to architect and deliver an HR strategy aligned to business priorities.
She has led large scale change management initiatives to drive impactful organizational changes, including architecting the workforce of the future through Technology implementation & adoption, Leadership Development and Talent Management. Some of these change management initiatives have generated remarkable organisational growth. At Edelweiss Financial Services Ltd. a large Indian diversified financial services enterprise, as the Global Head of Human Resources, she worked closely with the Chairman cum Managing Director as the chief architect for the leadership development framework and developed the organisation structure. During her tenure of approx. 5 years, the organisation grew from 800 to 8000 people and incubated 3 new lines of business.
Driving diversity initiatives and embedding the values of the organization have been an integral part of her responsibilities. She also led the Partners alignment to culture and values in PwC, Singapore along with designing the programme for Directors.
Syllabus
Learning Objectives:
- Learn the essentials for an HR for a remote workforce.
- Acquire an understanding of how leaders can support and manage in the remote work scenario.
- Gain a perspective of the future of hybrid working.
Module Components:
Video Lectures:
- HR Essentials for a Remote Workforce – Part 1
- HR Essentials for a Remote Workforce – Part 2
- The Future of Hybrid Working
- Managing A Hybrid Work Environment Webinar – Trust
- Managing A Hybrid Work Environment Webinar – Experimentation
- Equity & Inclusion and Communication and Collaboration
- How to Collaborate Effectively If Your Team Is Remote
Readings:
- Five Ways Leaders Can Support Remote Work
Quiz:
- Leading in Hybrid Working
Learning Objectives:
- Learn the importance of employee wellbeing in the workplace.
- Build an understanding of the impact of remote work on employees’ productivity.
- Understand the aspects of mental wellbeing from a perspective of COVID-19.
Module Components:
Video Lectures:
- Wellbeing in the Workplace: The PREMAN Model
- The Value of Employee Well-being in the Workplace
- Mental Health in the Workplace
Readings:
- The Overlooked Essentials of Employee Well-being
- The Impact of Remote Work on Employee Performance and the Role of HR
- COVID Killed the Traditional Workplace. What Should Companies Do Now?
- Measuring Employee Wellness During Covid-19: What Business Leaders Need to Know
Quiz:
- Employee Well-being