Michael is facilitator and coach for Human Resources, Human Capital and Leadership programmes, together with sustainability programmes, organisational development programmes and change programmes (Singapore/SE Asia and UK/Europe). Michael is currently working on understanding the impact of technology on people in organisations: where emotional intelligence (EI) meets artificial intelligence (AI). His EI/AI Nine Box Grid has been developed to enable organisations to have good strategic conversations about their progress (or lack of) on both the human and non-human dimensions of organisational life. He was co-author of the Human Capital Leadership Institute’s latest research Human Capital Prisms which looks at ambidexterity, agility, appreciative enquiry and authentic human capital practices. The core thought leadership areas include altruism, compassion and empathy together with Purpose- and Values-driven organisations and sustainability. The UK’s HR Magazine named Michael as one of the UK’s Most Influential Thinkers in Human Resources in 2014 and again in 2016.

Michael is facilitator and designer of Humanising the Workplace (supported by SHRI, 2020); Programme Director (design/delivery) of the NUS EMBA Managing Human Capital module (2020); co-facilitator on a leadership programme for SMU Libraries (with the Entheo Network, 2020); facilitator for Organisation Design Essentials for CIPD Asia; customised programmes for NUS Business School (NTUC Enterprises, Bank Indonesia). Also, Michael is facilitator on the Singapore Business Leaders Programme (Doing Well and Doing Good in Asia: Human Capital Practices and Sustainability) and co-theme-weaver for the programme; facilitator on Human Resources Leadership Programme (Making Human Capital Human); facilitator on the Global Leadership Programme (Doing Well and Doing Good in Asia); facilitator on the Asian Financial Leaders Programme (The Intersection of Emotional Intelligence and Artificial Intelligence).